I went down to the desk again - leaving the kids sitting in front of the room-to see what the problem was. I waited in line for a new one and when I went to open our door, it did not work. We went to dinner and came back and forgot our room key. Upon arrival, I used the bathroom in our room and there was hair (that was not from a person's head) on the floor. I stayed at the resort from 11/23-11/24 in room 1427 and our experience was bad from the moment we got there. but these charges need to be taken off my card! If this manages to get a response I'll be surprised but they can answer at Have sent emails this year and last about problems and over charges. I was never informed of check out time or that it was that strictly followed I've had to wait hours for my room and finally get at 4:00. After checking out we shopped for at least !/2 hour to 45 minutes went to the rest room and pulled out of property by 12:00. THen to top everything off when we got home found out they charged us for an extra day and $60 for towels We don't use the waterpark so only used towels in room and they're not so great that I'd want them. NO RESPONSE! This time after front desk episode asked for coffee because we didn't have room made up.NOPE. When I checked out informed front desk & also about damaged cabinet and couch issues in room. Staff at counter were rude arguing with me about the credit card not matching, if they had another card number, it would have to have been from previous stay, and shouldn't be on file Last year had extremely bad service for a waitress at ivory coast. Went to the Kalahari in the dells for a convention not first time here.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |